Hiacart values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and products.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address. 

Non-Personal Information: Browser type, device information, IP address, and usage data.

Voluntary Information: Information you provide through surveys, feedback forms, or customer support interactions.

2. How We Use Your Information

Your information is used for the following purposes:

To process and fulfill your orders.

To provide customer support and respond to inquiries.

To send order updates, promotions, and important notices.

To improve our services and website functionality.

To detect and prevent fraud or unauthorized activities.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following cases:

With Service Providers: Third-party vendors who assist with payment processing, shipping, or marketing.

For Legal Compliance: When required by law or to protect Hiacart’s rights.

With Your Consent: If you opt-in to specific data-sharing purposes.

4. Data Security

We implement strict security measures to protect your personal data, including:

Encrypted transactions for payment processing.

Regularly updated security protocols to prevent unauthorized access.

Secure storage of personal information with limited access.

5. Your Data Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request the deletion of your data, subject to legal and contractual obligations.

Withdrawal of Consent: Opt-out of promotional communications at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us:

Remember your preferences and login details.

Analyze website traffic and usage patterns.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. Hiacart is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16 without parental or guardian consent. We do not knowingly collect data from children under this age.

9. Changes to This Privacy Policy

Hiacart may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on our website with the effective date and we will notify you!

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: support@hiacart.com

Phone: 0200918745

By using Hiacart, you agree to the terms outlined in this Privacy Policy.