Terms of Service
Welcome to Hiacart! These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using Hiacart, you agree to be bound by these Terms. Please read them carefully.
1. General Conditions
You must be at least 16 years old to use our services. If under 16, you must use the platform with the consent of a parent or guardian.
By accessing our services, you confirm that the information you provide is accurate, complete, and up-to-date.
2. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials.
Any unauthorized access or breach must be reported immediately to our support team.
Hiacart reserves the right to suspend or terminate accounts that violate these Terms.
3. Orders and Payments
Prices displayed on our website are final unless stated otherwise.
Payments must be made through the methods provided (e.g., mobile money, debit/credit cards Or cash on delivery).
An order is only confirmed once payment is successfully processed.
4. Shipping and Delivery
Delivery timelines are estimated and may vary depending on location and unforeseen circumstances.
Hiacart is not liable for delays caused by third-party shipping services.
5. Returns and Refunds
Returns and refunds are subject to our Return Policy, which must be reviewed before initiating a request.
Refunds will only be issued to the original payment method within the specified timeline.
6. Prohibited Uses
You agree not to:
Use the website for illegal or unauthorized purposes.
Post or transmit harmful, defamatory, or fraudulent content.
Attempt to gain unauthorized access to our systems or user accounts.
7. Intellectual Property
All content on Hiacart, including logos, text, images, and graphics, is the intellectual property of HIAN CHARITY FOUNDATION and its licensors.
Unauthorized use of our content is prohibited.
8. Limitation of Liability
Hiacart is not liable for indirect, incidental, or consequential damages arising from the use of our services.
We are not responsible for losses due to user errors, including incorrect shipping addresses or unauthorized account access.
9. Privacy Policy
Your use of Hiacart is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
10. Amendments to Terms
Hiacart reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on our website and we will notify you incase of any changes.
11. Termination
Hiacart may suspend or terminate your access to our services if you breach these Terms.
Termination does not waive Hiacart’s right to seek remedies for damages caused by the breach.
12. Dispute Resolution
Any disputes arising from these Terms will be resolved under Ugandan law.
Disputes will first be addressed through mediation before escalating to court proceedings.
If you have any questions about these Terms, please contact us through our support channels. Your use of Hiacart signifies acceptance of these Terms of Service.
